If your carrier doesn't have any stores nearby, you can also go into a different carrier's store, tell them you're thinking of switching services, and ask them to check if your phone is unlocked. To reduce the wait, try visiting a retail store if it's more convenient. The representative will likely need your phone's IMEI number to check for you, so make sure to have this handy ahead of time. The update is minor in nature and while no new features. The update takes the app’s version to 2.16.65. The company will be able to tell you for sure, though it might take some time to hear back. WhatsApp for Windows Phone 8.1 and Windows Phone 7.8 has received an update in the store. If you're still unsure of your phone's locked status after trying all the above, you should contact your carrier to find out. Find Out if Your Phone Is Unlocked Through Your Carrier However, if the call doesn't work, your phone shows an "unsupported SIM" error, or you see a prompt to enter a SIM unlock code, your phone is locked. If the call goes through with the second SIM, your phone is unlocked. Make sure to place the test call through your temporary eSIM and not your main SIM card. If you're using an eSIM for the test, follow the carrier's instructions to proceed with the eSIM install instead of steps 2-4.
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